Club99 Terms and Conditions — Complete Rules for Members

1General Terms & Conditions

Club99 (referred to herein as "we", "the platform", or "Club99") is an internationally licensed online gaming platform providing entertainment gaming services for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Club99 and its members.

By using the Club99 website, participating in any game, or registering an account, you confirm that you have read, understood, and agreed to comply with these Terms and Conditions in full.

• Club99 reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• In the event of any conflict between the Bengali and English versions of these Terms, the English version shall prevail.
• All Club99 services are provided for entertainment purposes only.

2Account Registration & Eligibility

There are certain eligibility requirements you must meet to register with Club99. We ask that all members sign up with accurate information and enjoy gaming in a secure environment.

• Age Restriction: You must be at least 18 years of age to register with Club99. You may be required to provide a national ID card or other documentation as proof of age upon request.
• One Account Policy: Each individual may hold only one club99 account. Creating multiple accounts is strictly prohibited.
• Accurate Information: All information provided at registration must be accurate and up to date. Providing false information may result in account termination.
• Password Security: Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• KYC Verification: KYC verification is mandatory for withdrawals above a specified amount.

3Bonus & Promotion Terms

Club99 offers its members a variety of bonuses and promotional offers. Please read the terms and conditions below carefully before using any of these bonuses.

• Welcome Bonus: New members will receive a welcome bonus at a set rate on their first deposit. A minimum deposit requirement must be met to qualify.
• Wagering Requirement: All bonuses are subject to a wagering requirement (typically 20x–30x) before any withdrawal can be made.
• Bonus Expiry: Every bonus has a set expiry period. Bonuses not used within that period will be forfeited.
• Bonus Abuse Prohibited: Engaging in fraudulent activity to exploit the bonus system will result in account suspension and forfeiture of all bonuses.
• Cashback Offer: Terms for weekly or monthly cashback offers will be detailed on the promotions page.
• Referral Bonus: A referral bonus is awarded when a referred friend completes their first deposit.

4Deposit & Withdrawal Policy

Club99 supports the most popular mobile banking methods in Bangladesh. Please follow the terms and conditions below when making transactions.

• Supported Payment Methods: Deposits can be made via bKash, Nagad, Rocket, and other approved payment methods.
• Minimum Deposit: The minimum deposit amount is BDT 100 (one hundred taka).
• Maximum Deposit: A daily maximum deposit limit is in place and may vary depending on the payment method.
• Withdrawal Processing Time: Withdrawal requests are typically processed within 1–3 business days.
• Withdrawal Verification: Additional identity verification may be required for large withdrawal amounts.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

5Gaming Rules

All games on Club99 are operated in accordance with international standards. While each game has its own specific rules, the general gaming guidelines below apply to all members.

• Fair Play: All games on Club99 are powered by certified RNG (Random Number Generator) technology. Every outcome is entirely random and impartial.
• Betting Limits: Each game has a defined minimum and maximum bet limit.
• Technical Issues: Club99 reserves the right to void a round if a technical issue occurs mid-game.
• Disconnection: If a game result is affected by a disconnection, Club99 will arrange a refund for that bet.
• Game Provider: Club99 works with leading game providers including Evolution, Pragmatic Play, and Ezugi.

6Prohibited Activities

The following activities are strictly prohibited under Club99's Terms and Conditions. Violations may result in account termination as well as legal action.

• Creating or operating multiple accounts.
• Exploiting the bonus system or obtaining bonuses through fraudulent means.
• Using automated software, bots, or scripts.
• Attempting to manipulate gaming outcomes.
• Using Club99 for money laundering or any illegal activity.
• Harassing or threatening other members.
• Impersonating Club99 staff or employees.

7Privacy & Data Protection

Club99 takes the protection of your personal data seriously. We adhere to international data protection standards.

• Information Collection: Personal information required for registration and transactions will be collected.
• Use of Information: Collected information is used solely for service delivery, verification, and legal compliance.
• Third Parties: Your information is never sold or shared with third parties, although it may be disclosed to regulatory authorities when required by law.
• SSL Encryption: All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read the page.

8Responsible Gaming Policy

Club99 is committed to responsible gaming above all else. Gaming is entertainment — not a source of income. We want every member to play safely and mindfully.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: If you feel your gaming is getting out of control, you can suspend your account for a set period of time.
• Reality Check: You can receive periodic notifications about your gaming session duration and spending.
• Minor Protection: Registration by anyone under 18 is strictly prohibited and is enforced through technical controls.

For more information, visit our Responsible Gaming View the page.

9Account Closure & Suspension

Either Club99 or the member may close an account at any time. However, Club99 reserves the right to close an account on its own initiative under certain specific circumstances.

• Members wishing to close their account should contact the support team.
• Accounts may be terminated without notice in the event of a terms and conditions violation.
• Members are given the opportunity to withdraw their verified balance before account closure; however, this may not apply in cases of rule violations.
• Inactivity fees may apply to accounts that have been dormant for an extended period.

10Changes to Terms & Contact

Club99 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or mobile number.

• Changes to the terms will take effect from the date of publication.
• Continued use of the platform following any changes will be deemed acceptance of the new terms.
• If you have any questions about a specific term, please contact our support team.