Club99 believes gaming should be entertainment — not a source of stress or harm. We are committed to helping you play in a healthy, happy, and responsible way.
We want you to always know your limits and play accordingly. These tools are here to help you do exactly that.
Set your own daily, weekly, or monthly deposit limits and protect yourself from overspending.
Decide in advance how long you want to play. The system will remind you to take a break when your set time is up.
If you feel like you need a break, you can temporarily suspend your account for anywhere from 24 hours to several weeks.
If you are experiencing long-term difficulties, you can permanently suspend your account for anywhere from 6 months to 5 years.
Set a maximum amount for how much you are willing to wager in a single session or over a given period.
Our support team is available around the clock. If you have any concerns about your gaming, let us know right away.
At Club99, we see gaming purely as entertainment. In reality, though, people can sometimes spend more time or money than they intended without even realizing it. It can happen to anyone — there is no shame in that. The important thing is that recognizing the problem is the first step toward solving it.
Responsible gaming means staying aware of your limits, keeping your financial and mental well-being in mind, and seeking help when needed. Club99 is always here to support you.
Remember — gaming is entertainment, not a source of income. Responsible gaming guidelines apply to every club99 member. We want you to play for fun and feel free to stop whenever you choose.
People often fail to notice when their gaming habits are heading in a problematic direction. Watch out for the following warning signs:
Ask yourself the following questions. If most of your answers are yes, it may be time to seek help:
1Did you spend more than your set budget on gaming last month?
2Have you ever thought, "Just a little more and I'll win it back"?
3Has gaming caused disagreements with your family?
4Have you ever tried to stop gaming but found you could not?
5Do you find yourself thinking about gaming during work or study?
6Do you turn to gaming to escape stress or frustration?
You can easily set your own limits directly from your account settings on Club99. All limits take effect immediately.
| Limit Type | Alternatives | Effective Period | Status |
|---|---|---|---|
| Daily Deposit Limit | Any Amount | Instant | Active |
| Weekly Deposit Limit | Any Amount | Instant | Active |
| Monthly Deposit Limit | Any Amount | Instant | Active |
| Session Time Limit | 1–24 Hours | Instant | Optional |
| Cooling-Off Period | 1–90 Days | Instant | On request |
| Self-Exclusion | 6 Months–5 Years | Instant | On request |
Increasing your limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decision-making.
If you feel you need a longer break from gaming, take advantage of the self-exclusion option. It is completely confidential and easy to activate.
Submit a self-exclusion request through our 24/7 support chat. No reason required.
6 months, 1 year, 2 years, or 5 years — choose the duration that works best for you.
Your account will be suspended immediately upon request, and you will no longer receive any promotional emails or notifications.
Once the period ends and you feel ready, you can reactivate your account.
Club99 is strictly for players aged 18 and above. We are firmly committed to protecting minors from accessing our platform.
If you have children or teenagers at home, please use parental control software on your devices and keep your login credentials secure.
Need help right now? Our support team is available 24/7.
Answers to the most frequently asked questions are available here.
Enjoy safe gaming with Club99's responsible gaming policy. Register today and claim your welcome bonus.